Frequently Asked Questions(FAQ)
1.How to purchase?
2.Which payment method do you accept?
3.What is wholesale?
4.How to be our member?
5.How long I could receive my order?
6.What is your minimum order?
7.Do I have to purchase the shipping insurance fee? Is it important?
8.Do the items come with the attachments? Such as guarantee card, tag, serial number, dust bag and so on?
9.How can I check the order status?
1. Q: How to purchase?
A: First, you could visit "Join Now" www.nflb2b.com to make a new ID and login into our member sit to check the details of our products. Second, choose the items which you would like to order and put them in the inquiry basket then our salesperson will contact with you about the confirmed order. Third, you transfer the payment then we confirm your payment, we will send the products to you in 2 days and will according to your address to choose the best shipment method.
2. Q: Which payment method do you accept? We accept the payment by Western Union, Money Gram ,bank transfer(or T/T,paypal Here are the informations of our Western Union: Full name: LiQing Huang
first name: LiQing
last name: Huang
Address: City is Putian,State is Fujian, Country: China Pls let me know the MTCN and Full sender name and receiver name for the payment as soon as you will have sent the payment out. Here are the informations of our Money Gram.
Full name: LiQing Huang
first name: LiQing
last name: Huang
Address: City is Putian,State is Country: Pls let me know the Ref # and Full sender name and receiver name of the payment as soon as you will have sent the payment out. Here are the informations of our bank transfer(or T/T£© Beneficiary Bank: Bank Of China, Chengqu Branch of Putian Swift Code: BKCHCNBJ73C
Account Name: Fang GuihuaAccount Number: 4552307-0188-0050816
Bank Address: Bank Of China Putian Branch, Chengxiang District, Putian City Fujian Province, China.P.R
No. 239 Chengxiang Road, Chengxiang District, Putian City, Fujian Province, China Here are the informations of our paypal.Paypal mail: ying2010@hotmail.com Pls kindly attention to 2 points if you prefer paypal payments:1 .Pls ensure your paypal account and paypal shipping address both are verified.2.Pls kindly not mention any brand of order products,which paypal company will be senstive and close our paypal immediately,then we can not make business keep going)......If anything is wrong about ur transaction,boss will refund ur money. if you pay by paypal ,extra charge 5%,4% charge by paypal company and 1% charge by the bank) TT bank Road: No.135,Putian City
3. Q: What is wholesale? A : For our wholesaler, we offer the best discounts and lowest prices to them. The replica products industry is booming today.. If you have a retail outlet and want to sell beautiful replica products but have no time or no way to produce them, this is the perfect solution for you. We provide discounts based on quantity. You can make profits while your customers purchase from you.Customers who purchase more than 6pcs (according to the difference products) per order, we will provide you the wholesale prices .
4. Q: How to be our member?
A: Customer could visit "Join Now" www.nflb2b.com to make a free ID and login into our member sit to check the details of our products. For becoming the free member, our customers just need to register their name, phone number and email address. We will send a confirmation email to you once our member systems got your registration. For our free member the period of validity is one week, you could view the latest prices and all details of our products. Once you place order then your free member will be updated to our permanent member.
5. Q: How long I could receive my order?
A: When we confirm your payment through our account, we will send the products to you in 1 days. After we send the products out, we will send a tracking number to you to check your order¡¯s state. Usually, the tracking number can be checked in the express company¡¯s website in 1-2 days. After the tracking number set up on the internet, you will receive the package in 5 working days. That means, you could receive the products in 3-5 working days after you transfer the payment. (Notice: there is no shipping on Saturday or Sunday)
6. Q: What is your minimum order?
A: We accept retail order and wholesale order.
In our mini order policy, the shipping cost is difference from the products and zones. Such as for jerseys, the mini order is 15pcs that the delivery cost will be FREE. If you want to know the details, please contact us.
7. Q: Do I have to purchase the shipping insurance fee? Is it important?
A: Usually we don¡¯t offer shipping insurance to our customers, you could choose whether you want it or not.
If you would like to purchase the shipping insurance, we will guarantee the customs in our local and your country''''''''s, and the items will arrive at your hand safely, and the insurance fee is 10% x the total cost of the order.
If you don''''''''t choose the shipping insurance, we will be responsible for the customs liquidation in our area but not in your country.
8. Q: Do the items come with the attachments? Such as guarantee card, tag, serial number, dust bag and so on?
A: For all the products which we provide you are all with a gift box. For some products we will provide the paper, tag. For all the products which we provide you are all with the same marked such as the original one. For the details of your products, our salesman will tell you when you make your order.
9.Q: How can I check the order status?
A: We will email you the tracking number after the shipment effected, and you could check the order in the express company website http://www.ems.com.cn/english-main.jsp in the following 1 or 2 days. We are afraid that some of our emails will be blocked by your server sometimes and you will not be able to get the tracking number. Please feel free to contact us at your directly salesperson and tell him/her your questions, We will reply and send the tracking number once we receive your email! |
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